FAQ
Business Owners, Credit and Collection Managers, Auto Dealers, Landlords, and many other retailers choose DATATrue™ to verify customer information, process payments, assist with collection challenges, and run background checks on new employees.
Frequently asked questions
DATATrue is a U.S.-based information services provider that helps businesses verify identity, assess risk, and recover losses using real-time, front-end data solutions.
Our services are used by auto lenders, landlords, healthcare providers, finance companies, retail installment lenders, and other businesses that need to make informed decisions about customer risk.
We are not a collection agency. DATATrue focuses on preventing losses before they occur by giving you verified information up front, so you can avoid high-risk customers altogether.
Yes. DATATrue is Veteran Owned and Operated. All of our services are 100% U.S.-based. We never outsource data handling or verification overseas.
We’ve been serving clients with industry-leading verification and skip-tracing services since 2007.
DATATRUE has issued in excess of 60K credentials to date, who access our services.
Services FAQs
We verify identity using multiple data sources to confirm name, address, phone number, SSN, and other customer details.
Front-end verification happens before a contract is signed or a customer is approved, helping you avoid future losses by validating application data in real time.
Skip tracing helps locate individuals who may have defaulted or disappeared. It’s essential for recovery efforts and minimizing losses.
Yes. Our services can indicate the status of a bank account—whether it’s open, closed, or has shown recent NSF (non-sufficient funds) activity. This information is provided directly from your customer’s bank in real time.
Yes. We can provide criminal history reports as part of our verification services.
Absolutely. We confirm personal reference details to help validate the legitimacy of the information provided.
Support & Compliance FAQs
Yes. All data is sourced and delivered in compliance with applicable laws and industry standards.
No. Our services are cloud-based and accessible through a secure online portal. DATATRUE can, upon request provide a user with docs to establish a connection through your API for automated access.
Most reports and data checks are delivered in real time or within seconds.
In many cases, yes. Contact us to discuss integration API options or custom solutions.
Yes. We offer scalable pricing for businesses with higher verification needs.