Alternative Resolution™
Your Alternative to Collections and Administrative Overload
Recover revenue, retain customers, and reduce overhead — without sending accounts to collections.
DataTrue’s Alternative Resolution™ gives businesses a smarter, more customer-friendly way to manage accounts receivable, administrative, and customer service challenges.
Instead of hiring additional staff or dispatching accounts to a traditional collection agency, Alternative Resolution™ operates as an extension of your company, handling every interaction with professionalism, empathy, and efficiency — all while maintaining your brand integrity.You do have a choice —
- Before sending accounts to a collection agency
- When you need customized administrative or customer service support
How It Works
- A flat fee or rate is established based on your forecasted account volume and required level of outreach (letters, calls, or both).
- All correspondence is completed on your company’s letterhead, ensuring consistency and brand protection.
- DataTrue staff represent your business directly — not as a third party — serving as an extension of your internal team.
- You maintain full control over tone, communication format, and customer experience, with all messages pre-approved by you.
- Our trained recovery professionals manage each account with tact and professionalism, preserving customer goodwill while securing resolution.
What Alternative Resolution™ Does for You
Eliminates Staffing Costs
No need to maintain an internal collections or administrative department — we handle it for you.
Reduces Overhead
Avoid unnecessary payroll, benefits, and workers’ compensation costs while improving your bottom line.
Protects Customer Relationships
Keeps communication consistent with your brand, maintaining goodwill and professionalism.
Balances Profit and Preservation
Recovers owed funds quickly while preserving your company’s reputation and client trust.
Provides Total Control
You approve all communication formats and messaging — we execute according to your brand standards.
Ensures Equal Attention
Every account receives consistent, focused follow-up from qualified recovery professionals.
Bottom Line
Your business wasn’t built to chase payments or expand payroll — it was built to serve customers and grow profits.
Alternative Resolution™ bridges that gap by combining recovery expertise with brand protection, offering a smarter, more sustainable solution to accounts receivable management.
Let DataTrue help you recover money faster — while keeping your customers and your reputation intact.
